Consistency – Customers demand it – We understand it.
Our crew will show up to mow your lawn on the day we’re supposed to. (Adverse Weather Permitting).
While we all know prices vary per company, per customer, per yard, per service interval, per whatever. One thing that I think shouldn’t vary, is transparency. All 90×100 properties are NOT created equal.
If you haven’t mowed your grass in 10 days, and you want it bagged when we come out…the price is going to be substantially higher for the first service. If you have a 81° hill in the middle of your front yard, your yard will NOT be worth the same as a flat 90×100 with no obstacles.
The Above Being Said: Most lawns are $29.50 per mow. Some more; some less.
Corner lots are $3 extra per mow
Generally we do not like “terms of service” but over the years we’ve had to establish some to better serve ourselves, and our customers.
Weekly mowing customers agree to a two mow minimum and must pre-pay for their service in advance. You may cancel service at any time once the two mow minimum has been met.
Season Start and End
For 2011, our regular service starts on April 11th and ends on November 18th. Weekly mowing clients are automatically converted to every other week on October 3rd due to slower growth.
Usually, we are able to mow the lawn the first time for the normal price. However, if we show up for the very first lawn mowing and the lawn is too overgrown to mow in the normal amount of time, we will have to charge by the hour for the first lawn mowing. After that, each lawn mowing will be the normal price as long as you stay on our service.
Our lawn mowing service consists of mowing all lawn areas, edging all concrete edges with a blade edger, line trimming along all borders and dispersing all clippings with our blowers.
What’s Not Included?
We do not bag clippings for our customers, if the grass is clumping in the lawn when we mow, we will do our best to disperse those clippings with our blowers. When we’re done, you won’t be able to tell the clippings weren’t bagged. The lawn will look clean. If you haven’t mowed in 10 days, you can’t expect us to clean up your yard at a normal weekly mowing service rate.
We do not clean flower beds with a routine lawn mowing. If you would like to have us control the weeds in the beds when we are there to mow the lawn, you may be interested in our bed weed control service.
We do not rake leaves for free. If you have large deciduous trees that produce a lot of leaf drop in the winter, and you don’t get it cleaned up, we will not clean it up for free when we return in the spring for the first lawn mowing. We will simply run our mowers over the leaves and disperse them to the best of our abilities with our blowers. Over time, with each mow, the leaves will become less noticeable. Please don’t expect our crews to do a leaf clean-up for free. If you would like to have us clean your leaves, we are available at our normal hourly rates.
Bi-Weekly Lawn Mowing
We are no longer offering this service. Existing bi-weekly clients have been grandfathered.
However, we are not accepting any new bi-weekly lawn mowing clients.
When we quote a price for lawn mowing, it’s based on square footage and assumes a fairly open, flat lawn. The price we quote over the phone is the right price 95% of the time. However, if we show up and you’ve got obstacles everywhere, or if your lawn has a steep hill or a lot of retaining walls that create more work, our crew will mow your lawn on the first trip at the quoted price (provided it’s not over grown). We will then contact you and let you know of the price increase. If you agree, we’ll continue service. If you disagree, we’ll waive our two mow minimum and take you off the schedule.
Sometimes customers call us to skip mows so they can save money when the lawn isn’t growing very fast. If we spend too much time on the mow after a skip because the grass is too tall or thick, we will charge our hourly rates.
If you want to skip a mow, we need to be notified by 3:00pm the day before.
We ask that all clients keep their skip requests to 2 or less per year. Clients who skip cuts will be removed from the spring scalp schedule.
In the event that we accidentally damage a sprinkler head, call us within a week and we will repair it.
If you have landscape lights installed in your beds, we shouldn’t have any problems. However, if they’re installed in the lawn, our line trimmers will likely damage them. We accept no responsibility for damage to landscape lights if they’re installed in the lawn.
If you want to keep your gate locked, its best if you use a combo lock and provide us with the combo. If the gate is locked when we arrive, we will not mow the back lawn. We do not discount our price if we’re unable to mow the back lawn. If you call us, we’ll return as soon as we can.
Pools create extra work for our crews. Even though there is less grass to mow, pools take more time because there is more to edge and trim. We also have to be careful to avoid getting too many clippings in the pool. Its impossible to service a pool account and not get any clippings in the pool, but we do work hard to minimize the mess. If you install a pool, we won’t raise your mowing price, but we won’t lower it either.